You do not need to have an account to shop from Sublime Life. However, setting up an account is easy and saves your details like addresses and phone number to make the check-out process faster. You can avail the benefit of our loyalty program after you have registered with us.
You can sign up with an email, Google or Facebook account. Click here to register.
You can also keep track of all your past & present orders in one place and become a part of loyalty and Reward Programme to receive discounts & offers on future purchases.
No, not unless you sign up for our newsletters. You can register your email id with us or write to us at email@example.com to stay updated and be a part of our exclusive discounts, promotions and flash sales.
Click on the ‘Forgot Password’ button next to the password option. Fill in your email id in the next step and receive instructions to reset the password on your registered email ID.
Returns will not be accepted under the following conditions:
- Product is used or altered. - Returned without or torn/damaged original packaging and outer packaging, feebies or other accessories provided with it. - Serial number/ labels is tampered with. - If request is initiated after 5 days of delivery of order - Free product provided by brand.
Yes. The free gift is included as a part of the item order and needs to be returned along with the originally delivered product.
Discount vouchers are intended for one-time use only and shall be treated as used even if you cancel your order. If you had redeemed loyalty points for an order, the same will be credited back to your account in the case of cancellation.
Yes. A return can be requested for parts or all of your order.
In case of cancellation before shipment, we process the refund within 24-48 business hours after receiving the cancellation request. In case of cancellation once the shipment has already been dispatched or if it is being returned, we process the refund once the products have been received and verified at our warehouse.
For payments done through credit/debit cards or net banking, the refund will be processed to the same account from the payment was made with 24-48 business hours of us receiving the products back. It may take 2-3 additional business days for the amount to reflect in your account.
For cash on delivery transactions, we will initiate a bank transfer against the refund amount against the billing details shared by you. This process will be completed within 24-48 hours of us receiving the products back and your bank details on email. It may take 2-3 additional business days for the amount to reflect in your account.
Loyalty Points & Rewards
The Sublime Loyalty Programme is a great way to earn cashback for your future orders when making purchases on sublimelife.in
Simply create an account. Be sure to sign in whenever you make a purcahse in order to receive your points! Sorry, we can’t offer points ofr purchases made if you check out as a guest.
Sublime Points can only be accumulated to earn promotional codes that can be used to obtain discounts off your purchases.
500 Sublime Points = Rs 50 off your next purchase
1000 Sublime Points = Rs 100 off your next purchase
1500 Sublime Points = Rs 150 off your next purchase
2000 Sublime Points = Rs 200 off your next purchase
Sublime Reward coupon codes cannot be combined and are one-time use only.
You earn 1 point for every Rupee spent on sublimelife.in. You must be signed in to your account to earn points on your purchase.
You point balance is displayed on the left corner of the Home page when you sign in to your account.
To redeem points, sign in and click on loyalty points widget on your left corner of the website. Go to Get rewards and choose the reward you would like to redeem. Use that coupon code at the checkout page for your purchase. You can redeem your points only 4 times in a week.
We would be happy to assist! Email or call us anytime to start a return, get clarification on the policy, or any other help you may need. Email: firstname.lastname@example.org Call: +91-9136108340 (10am-6pm, Mon- Fri)